Colonial Life Accidental Death Insurance Review
The company was founded in April 1939 and the original mission remains the same today: "To help America's workers preserve and protect the vitally important things they work so hard to build."
The first product Colonial Life sold was accidental death coverage, which was offered as an employee benefit. Today, the company specializes in workplace benefits solutions including excellence in communications, enrollment and customer service, plus supplemental insurance products that include disability, life and special risk health coverage.
| What Is Personal Accident Insurance? |
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain that all such requirements are currently being met.
While the BBB's report on this company contains a number of positives, there were also some negative aspects noted. For instance, the company did not respond to a BBB inquiry regarding their handling of complaints and their general customer service level.
Additionally, the company did not provide sufficient information about its policies and pricing to allow consumers to make an informed decision about buying their insurance.
The firm does not have much information on its website about the rates of its policies, and interested parties are required to call a representative in order to obtain this information. This can be time-consuming, especially for those who do not have a lot of free time to spend on research.
As a result of this, the firm does not receive the highest marks from consumers for its ease of doing business. It does, however, offer a variety of perks for employees and employers, such as pre-tax payroll deductions, electronic enrollment and the ability to take the policy with you when changing jobs or leaving the company.
The company also offers a variety of supplemental insurance, such as dental and hospital confinement indemnity, which complement traditional medical insurance.
These policies help offset the costs of copays and deductibles, which are not covered by most major medical plans. In addition, the company provides cancer and critical illness coverage.
The company has a strong reputation and a good financial outlook, but it has not always paid out claims as quickly as customers would have liked. As a result, some people have had to seek legal assistance to get the money they are owed.
An experienced attorney can help individuals in this situation. It is important to contact a lawyer with specific experience in dealing with this particular company, as the company uses tactics to avoid paying benefits to claimants. The sooner you contact a lawyer, the better your chances of successfully appealing a denial from colonial life and accident.
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